IMPORTANT UPDATE: The “TITANIUM FIT” app has been discontinued. Please use the “VeryFitPro” app instead.
Wired Fitness Tracker – Demo – Learn how to connect to your phone and use your Tracker
Wired Fitness Tracker – Using the VeryFit 2.0 app – Learn all the features of the free app (A newer version is now available – VeryFitPro. The features are similar to VeryFit 2.0 but include bug fixes.)
Wired Fitness Tracker – Using the Remote Camera Shutter – Learn how to use the remote camera shutter
Wired Fitness Tracker – Trimming the Trim-to-Fit Strap – Learn how to cut the strap to best fit your wrist (Trim-to-Fit strap is only available on select models)
PLEASE NOTE: This warranty applies to WIRED-brand fitness trackers only. We do not manufacture or support other fitness tracker brands, such as “VeryFit” brands.
Your device is warranted to the owner for a period of one year from the date of purchase against defects in manufacture. This warranty does not cover: Batteries, Displays, Straps. This warranty does not cover damages due to misuse. Please note that colors may turn due to daily usage and time.
How to request service: E-mail to email@example.com. Include “FITNESS TRACKER SERVICE REQUEST” in the subject line, and a description of the problem in the body of the e-mail. Include photos if applicable. If the device is under warranty, a US$10 shipping and handling fee will apply, payable by credit card (payment instructions will be e-mailed to you). Fees for parts / services exceeding this warranty will be communicated to you. You will be asked to mail the device in a single package with your return name and address to Moulin Repair, P.O. Box 1756, Murray Hill Station, New York, NY 10156-1756. Upon completion of repairs / services and receipt of payment, the device will be returned to you by USPS.
How can I get the most out of the battery?
Charge it only when it is running low (about every 3 days), and do not overcharge. It should not need more than 2 to 3 hours to go from almost empty to a full charge.
My Fitness Tracker is vibrating at the same time every day, but no alarm is set. Why?
A reboot will solve this rare issue. In the VeryFit 2.0 app, go to User / System Setting / Reboot Device. (In the VeryFitPro app, go to Device / More / Reboot the device.)
My iPhone keeps prompting me to “pair” when I change a setting in app. Why?
This is by design. You must accept pairing to allow synchronization between your phone and the Fitness Tracker.
When I open the VeryFit 2.0 or VeryFitPro app, it doesn’t show the same data as the Fitness Tracker. Why?
The app and the Fitness Tracker will sync when the app is opened. If the Fitness Tracker is not in range, or if Bluetooth is not enabled on your phone, or if the Fitness Tracker battery is low, they won’t be able to sync. If those criteria are met and they still won’t sync, a reboot of your phone and/or the Fitness Tracker should solve the issue. (In the VeryFit 2.0 app, go to User / System Setting / Reboot Device. In the VeryFitPro app, go to Device / More / Reboot the device.)
Why is my Fitness Tracker showing the time in 24-hour “military time” format instead of regular 12-hour “AM/PM” format?
Your Fitness Tracker will display the time in the same format as the device to which it is synchronized. Please check the format of the time display on your cell phone. From time to time, if the Tracker has not been synced with the phone for an extended time, or if it runs out of battery, it may revert to its default 24-hour display format. In this case, try rebooting the Tracker (in the VeryFit 2.0 app, go to User / System Setting / Reboot the device. In the VeryFitPro app, go to Device / More / Reboot the device.) and then re-syncing it with your phone.
Please contact us by e-mail, at firstname.lastname@example.org.
Please note that we can provide support for Wired-brand fitness trackers only. (Although our Wired-brand trackers use the VeryFit 2.0 or VeryFitPro apps on cell phones to synchronize data, our Wired-brand trackers do not have any relation to “VeryFit”-brand fitness tracker devices. “VeryFit”-brand trackers are manufactured by another company, and we cannot support that brand.)